Some of the best days of summer start off with a questionable weather forecast. While H2OBX Waterpark does not offer a refund on tickets, we do make your visit risk free by assuring you that if we suspend operations due to lightning/inclement weather in the area for more than 90 minutes prior to 5:30pm, you will receive a complimentary Return Visit Voucher valid for the rest of the summer.
In the event we fully suspend operations due to weather prior to 3pm, a complimentary Return Visit Voucher will be issued for a full day return visit. Should the suspension happen after 3pm and before 5:30pm, a Twilight Return Visit Voucher will be valid for admission after 3pm. No vouchers are issued after 5:30pm. Should you wish to use the Twilight Return Visit Voucher for a full day, you may visit the ticket window to upgrade your ticket for $10.
To claim your Return Visit Voucher, everyone in your party needs to have their proof of admission, either a ticket purchased online or on-site at H2OBX. All members of your party will present their proof of admission in exchange for a Return Visit Voucher and have all their belongings, as accepting the Return Visit Voucher forfeits the rest of your days visit. You must be inside the park to receive the Return Visit Voucher on the same day of the closure. Return Visit Vouchers are only issued for paid daily admissions. Return Visit Vouchers and refunds are not given on Cabana rentals if the park closes early due to inclement weather.